Terms and Conditions
These Terms may be varied from time to time and will be updated on the website. You will be bound by the Terms you accept at the time of booking your lesson. If you book more than one lesson at the same time, the terms and conditions applicable at the time of booking will apply to each lesson booked at that time.
1. Fees and cancellations/rescheduled bookings
1.1 You must give more than 24 hours notice to cancel a lesson booking or your lesson fee will be payable.
1.2 You must give more than 24 hours notice to reschedule a lesson booking. If a booking is rescheduled by providing less than 24 hours notice the lesson fee will be payable.
1.3 We reserve the right to reschedule a lesson subject to the provision of reasonable notice.
1.4 We reserve the right to refuse to provide a lesson where you are unfit to operate a vehicle or suspected to be under the influence of drugs or alcohol as reasonably determined by us.
2. Payment Conditions
2.1 Payment must be made at the beginning of the session directly to the instructor.
2.2 Accepted payment methods are cash or credit/debit cards (Visa, Mastercard, American Express via Paypal). A 2% merchant fee is applicable to all card payments.
3. Provision of Lessons
3.1 You must hold a current Australian driving licence (Class C LRN or C) or equivalent overseas licence and carry it with you at all times during a lesson.
3.2 On-road lessons commence and end at the pre-determined pick-up point, determined at the time of booking the lesson.
3.3 The duration of a standard on-road lesson is one hour, which includes briefing and/or debriefing time.
3.4 Proper footwear must be worn during the lesson. A flat, enclosed and secure shoe is recommended.
3.5 You must be ready to commence the lesson 10 minutes prior to the agreed time. If you do not turn up at the agreed time for your lesson, your instructor will wait 15 minutes and may at the instructor’s reasonable discretion deduct this from the total lesson time. If you turn up outside these times, your instructor may in his/her reasonable discretion choose not to proceed with the lesson and in such circumstances you will be liable for the cost of the lesson.
3.6 While every endeavour is made to commence the lesson at the scheduled time and with the scheduled instructor, no responsibility can be taken for circumstances beyond our control which may delay the start time or result in a change of instructor. If there are circumstances beyond our control which have delayed the start time of your lesson, we will offer you the full lesson time or, if that is not possible, we will offer you a lesson at another time.
3.7 You must comply with the instructions or directions of your instructor at all times, before or during a lesson.
3.8 We reserve the right to terminate a lesson if:
a. you engage in any behaviour that your instructor determines is reckless; or
b. you fail to comply with the instructions or directions of your instructor before or during a lesson; or
c. you fail to comply with any special conditions on your license, i.e. wearing of glasses/contacts
In the event that a lesson is terminated under the circumstances listed above you will be required to pay the full cost of the terminated lesson.
3.9 Neither we nor our driving instructors accept any liability whatsoever for personal property that is left in any instructor supplied vehicle.
3.10 Driving lessons cannot take place in your own vehicle unless you have at least one full lesson with us to assess your driving. If your instructor agrees to provide lessons in your own car after this assessment, you warrant that your car is covered by compulsory third party and comprehensive insurance. Neither we nor our driving instructors accept any responsibility whatsoever for traffic infringements or accidents resulting from a learner having driving lessons in their own car.
4. Driving Test
4.1 Your instructor will only present you to the Roads and Maritime Services (NSW) if they deem you safe to sit your driving test.
4.2 You can take advantage of our First Go Guarantee if and when you are deemed competent by your instructor to sit your driving test. We do not accept any responsibility whatsoever for the outcome of any driving test otherwise.
4.3 Neither we nor our driving instructors accept any responsibility whatsoever if your driving test is cancelled due to any error(s) in your log book unless it is an entry we have made. Instructions on how to fill in the log book properly is presented in your log book so please use due diligence to make sure your log book meets necessary requirements before attending your driving test.
4.4 If your driving test is cancelled due to any error(s) in your log book, your Driving Test Package fee will be payable in full.
4.5 If you are presented to the Roads and Maritime Services (NSW) for a driving test by one of our instructors but you have booked a wrong test (eg Hazard Perception Test instead of Driving Test) or your test is at a different time or location, your Driving Test Package fee will be payable in full.
5. Gift Vouchers
5.1 Gift vouchers are redeemable at locations across NSW where Prestige Driving School provides service.
5.2 Gift vouchers must be redeemed by the expiry date shown on the gift voucher. After redemption, all lessons should be received within 6 months.
5.3 Prestige Driving School Gift Vouchers contain a unique 10 digit code. A printout of the gift voucher must be presented to the instructor at the time of redemption or the lesson should be fully paid for.
5.4 All bookings are subject to availability and cancellations can only be made in line with Prestige Driving School Cancellation Policy.
5.5 Gift vouchers can be returned before redemption for a refund however a $60 administration fee will be deducted.
5.6 Gift vouchers are not redeemable for cash and cannot be exchanged.
6. Promotions, Discounts & Free tuition
Any discounts or free lesson are not transferrable or redeemable for cash.
7. Purchase of Goods and Services
7.1 Prices and availability of our services are subject to change at any time without notice. Prestige Driving School reserves the right to correct pricing errors at any time.
7.2 You warrant to Prestige Driving School that all information given by you to us through this site (including your name, contact and address details, credit card details) are correct.
7.3 Prestige Driving School reserves the right to refuse service to anyone for any reason.
7.4 The availability of services may change from time to time due to unforeseen problems or unexpected demand. Prestige Driving School is not liable for any loss or damage whatsoever arising from failure to deliver or delay in delivery of any services.
7.5 A 6-month expiry applies to all of our packages from the date of purchase. Due to the complex nature of our business, expired lessons cannot be delivered or refunded.
7.6 If you need an extension for your package, you must send us your request in writing before your package expires. Extensions are granted on a case by case scenario and in our discretion.
8. Copyright and Trademark
8.1 All the material on this website is subject to the copyright of Prestige Driving School. You must not reproduce or copy any of the material on this website or otherwise incorporate into or store in any other website.
8.2 Prestige Driving School is a registered trademark of Prestige Driver Training Services Pty. Ltd.
The information contained on this website is for general information purposes only. You must not rely on any statement contained in this website without taking specialist advice. While we endeavour to ensure the accuracy and completeness of the information contained on this website, we make no warranties and accept no responsibility for any loss or damage you may suffer as a result of your reliance on any part of it.
Although we will do our best to provide constant, uninterrupted access to this website, we cannot and do not guarantee this. We accept no responsibility or liability for any interruption or delay.
11. Governing Law
These terms and conditions are governed by the laws of New South Wales, Australia. We and you irrevocably submit to the exclusive jurisdiction of the courts of New South Wales.