Terms of Service

By using this website ("Service") you are agreeing to be bound by the following terms and conditions ("Terms of Service") with Prestige Driving School - ABN 21 602 137 217.

Prestige Driving School reserves the right to update and change the Terms of Service without notice.

The Terms of Service are subject to change at any discretion and updates will be made available on our website. By booking a lesson, you agree to adhere to the Terms in effect at the time of your booking. Should you book multiple lessons simultaneously, the Terms and conditions in force at the time of such booking will govern each of the lessons booked.

1. Fees, Cancellations, and Rescheduling
1.1 A minimum of 24 hours notice is required to cancel a lesson booking without incurring charges. Failure to provide such notice will result in the lesson fee being charged.
1.2 To reschedule a lesson, more than 24 hours' notice is necessary. Rescheduling with less than 24 hours notice will also incur the lesson fee.
1.3 We retain the authority to reschedule any lesson, provided we give reasonable notice.
1.4 We may refuse to conduct a lesson if you are deemed unfit to operate a vehicle or are suspected of being under the influence of drugs or alcohol. In such cases, the lesson fee remains payable.

2. Payment Conditions
2.1 All cash payments are required to be made directly to the instructor at the start of the session.
2.2 Single Lessons must be paid for either in cash or using a credit card (Visa, MasterCard, Amex only), with a 2.5% surcharge applied to credit card transactions.
2.3 Lesson packages must exclusively be purchased either through our website or in-car, using a credit card (Visa, MasterCard, Amex) and also subject to a 2.5% surcharge. Prestige Driving School disclaims all liability for large sums of cash given directly to instructors or for any amounts transferred into their personal bank accounts.

3. Provision of Lessons
3.1 You are required to possess and carry a current Australian driving license (Class C LRN or C) or an equivalent overseas license during all lessons.
3.2 On-road lessons start and finish at the pick-up point agreed upon at the time of booking. Clients are responsible for providing specific, accessible pickup and drop-off locations. This includes ensuring that there is nearby parking available and that the location is not in areas that are inherently vague or complex, such as around train stations, within shopping centres that have multiple entrances and exits, or in areas where our vehicles are not permitted to stop legally.
3.3 A standard on-road lesson lasts one hour and includes briefing and/or debriefing time.
3.4 All students must wear appropriate footwear during lessons. Recommended are flat-soled, enclosed shoes that offer a secure fit and proper pedal control.
3.5 It's important to be prepared for your lesson 10 minutes before the agreed start time. Should you fail to arrive as scheduled, the instructor will wait for up to 15 minutes, during which any delay will be subtracted from your lesson's total duration. Arrivals beyond this 15-minute window give the instructor the discretion to cancel the lesson, in which case the full lesson fee will still be applicable.
3.6 We strive to start all lessons on time and with the designated instructor. However, we cannot be held accountable for delays or instructor changes caused by unforeseen circumstances. Should such a situation affect the start time of your lesson, we are committed to providing the full lesson duration whenever possible. If delivering the full scheduled time isn't feasible, we will arrange for the lesson to be rescheduled to a more convenient time.
3.7 You are required to follow your instructor's instructions and directions at all times, both before and during the lesson.
3.8 We reserve the right to terminate a lesson if:
a. You engage in behaviour deemed reckless by your instructor, or
b. You do not follow the instructions or directions given by your instructor, either before or during the lesson, or
c. You fail to meet specific conditions of your license, such as the requirement to wear glasses or contacts.
Should a lesson be terminated for any of the reasons mentioned above, you will be obligated to pay for the full cost of the lesson.
3.9 We, along with our driving instructors, bear no responsibility for any personal property left behind in an instructor-supplied vehicle.
3.10 Driving lessons in your vehicle are permitted after you have completed at least one full lesson with us to assess your driving skills. Following this assessment, if your instructor agrees to conduct lessons in your vehicle, it is your responsibility to ensure that your car is insured with both compulsory third-party and comprehensive insurance. We, along with our driving instructors, will not be held accountable for any traffic violations or accidents that may occur while conducting driving lessons in your vehicle.

4. Driving Test
4.1 Your instructor will present you to Service NSW for your driving test only if they determine you are sufficiently safe and prepared to undertake the test.
4.2 You are eligible for our First Go Guarantee once your instructor assesses you as competent to take your driving test. To utilise this guarantee, you must schedule your driving test within 4 weeks following your last lesson with us, opt to use one of our cars for the test, and claim your complimentary lesson within 30 days after your driving test. Please note that we cannot be held accountable for the results of any driving test under different circumstances.
4.3 The First Go Guarantee is exclusive to your initial driving test attempt. It does not extend to any subsequent driving tests you may take.
4.4 We and our driving instructors will not be held liable if your driving test is cancelled due to any errors in your log book, except for those entries made by us. Your log book contains detailed instructions on how to accurately fill it in. It is your responsibility to ensure that your log book is correctly completed and meets all required standards before your driving test appointment.
4.5 If you are presented to Service NSW for a driving test by one of our instructors and your test is cancelled for reasons not attributable to us, including but not limited to the following, you will be required to pay the Driving Test Package fee in full:
a. Errors or omissions in your log book, for which you bear full responsibility as outlined in clause 4.4.
b. Booking an incorrect type of test, such as a Hazard Perception Test instead of the Driving Test.
c. Discrepancies in the test's scheduled time or location.
d. Cancellation or rescheduling by Service NSW due to staff shortages or other unforeseen circumstances.

5. Gift Vouchers and Prepaid Credit
5.1 Gift vouchers can be redeemed at any location across New South Wales where Prestige Driving School offers its services.
5.2 Gift vouchers bought at full price remain valid for 36 months from the date of purchase.
5.3 Gift vouchers purchased at a discounted rate as part of packages have a validity of 6 months from the date of purchase. However, vouchers bought between 15 November 2021 and 1 May 2022 are an exception, with a validity extended to 12 months from the date of purchase.
5.4 Should you require an extension for your gift voucher, it is imperative that you submit your request to us in writing before the expiration of your voucher. We evaluate extension requests on a case-by-case basis and grant them at our discretion. Please note, that vouchers that have already expired are ineligible for extension.
5.5 All bookings are contingent upon availability and must adhere to the Prestige Driving School Cancellation Policy for any cancellations.
5.6 Gift vouchers are non-refundable, cannot be redeemed for cash, and are not eligible for exchange.

6. Promotions, Discounts & Free tuition
Discounts and free lessons provided by us cannot be transferred to another person or redeemed for cash.

7. Purchase of Goods and Services
7.1 Prices and availability of our services are subject to change at any time without notice. Prestige Driving School reserves the right to correct pricing errors at any time.
7.2 You warrant to Prestige Driving School that all information you give us through this site (including your name, contact and address details, and credit card details) are correct.
7.3 Prestige Driving School reserves the right to refuse service to anyone for any reason.
7.4 The availability of services may change from time to time due to unforeseen problems or unexpected demand. Prestige Driving School is not liable for any loss or damage whatsoever arising from failure to deliver or delay in delivery of any services.
7.5 Packages are valid for 6 months from the date of purchase except for those purchased between 15/11/2021 and 01/05/2022, which are valid for 12 months from the date of purchase. DUE TO THE COMPLEX NATURE OF OUR BUSINESS, EXPIRED LESSONS CANNOT BE DELIVERED OR REFUNDED.
7.6 If you need an extension for your package, you must send us your request in writing BEFORE your package expires. Extensions are granted in a case-by-case scenario and at our discretion.

8. Zero Tolerance Policy for Abusive Behaviour
We have a zero-tolerance policy towards any form of abusive behaviour towards our staff. Engaging in such behaviour will result in an immediate and irreversible ban from using the Service. This policy ensures a safe and respectful environment for everyone.

9. Copyright and Trademark
9.1 All content on this website is copyrighted by Prestige Driving School. Unauthorised reproduction, copying, or storage of any material from this website on other websites or in any other form is strictly prohibited.
9.2 Prestige Driving School is a registered trademark owned by Prestige Driver Training Services Pty. Ltd.

10. Disclaimer
The information provided on this website is intended solely for general information purposes. It is important not to base any decisions solely on the statements found here without consulting a specialist. Although we strive to maintain the accuracy and completeness of the information on our website, we do not offer any warranties and shall not be liable for any loss or damage that may arise from relying on any content herein.

11. Access
While we aim to ensure constant, uninterrupted access to this website, we cannot guarantee such availability. We shall not be held responsible or liable for any interruptions or delays in access.

12. Governing Law
These terms and conditions are governed by the laws of New South Wales, Australia. Both you and we irrevocably agree to submit to the exclusive jurisdiction of the courts located in New South Wales for any disputes arising out of or related to these terms.

Account Terms

This page contains the most current version of the Terms of Service.

  • Accounts registered by "bots" or other automated methods are not permitted and will be removed.
  • You are responsible for all activity that occurs from your account.
  • You agree that Prestige Driving School can send you booking reminders, relevant information and other marketing via phone, SMS and/or email. You can opt out of any marketing.
  • You must not post or submit false information to the Service.
  • You are responsible for maintaining the security of your account and password. Prestige Driving School cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
  • You must not use the Service for any illegal or unauthorised purpose. You must not use this Service to violate any laws in your jurisdiction, including but not limited to copyright laws.
  • Prestige Driving School has the right to suspend or terminate your account, refuse any current or future use of the Service, or any other Prestige Driving School service, for any reason.
  • Violation of any of the terms or general conditions may result in the termination of your Account.
  • In the event that you breach these Terms of Service, or act in a way that puts the Service or any individual at risk, Prestige Driving School has the right to suspend or terminate your account and refuse any and all current or future use of the Service, or any other Prestige Driving School service. Such termination of the Service will result in the deactivation of your Account.

Cancellation Rates

  • Less than 24 hours notice before the booking will forfeit the full booking fee.
A cancellation does not automatically refund payment of products or services. Any amount not subject to the cancellation fee, is credited towards your account balance at Prestige Driving School.


Modifications to Services and Prices

  • Prestige Driving School reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
  • Prices of all Services are subject to change with or without notice.
  • Prestige Driving School shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.


  • Vouchers are non-refundable and cannot be redeemed for cash.
  • Unused vouchers cannot be transferred between clients.
  • Purchases containing multiple vouchers can be gifted to any number of people at the time of purchase.
  • Vouchers are valid for 6 months from the date of purchase.


  • Credit card security is implemented using secure SSL encryption on all transactions and processed using a secure, trusted, PCI compliant payment gateway and used by Prestige Driving School for payment processing.
  • All fees and transactions are in Australian Dollars.

General Conditions

  • Your use of this website is at your sole risk. The website is provided on an "as is" and "as available" basis.
  • You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the website, use of the website, or access to the website without the express written permission by Prestige Driving School.
  • Verbal, physical, written or other abuse (including threats of abuse or retribution) of any Prestige Driving School customer, employee, member, instructor, officer or external contractor will result in immediate account termination.
  • You must not transmit any worms or viruses or any code of a destructive nature.
  • You understand that Prestige Driving School uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run.
  • Prestige Driving School does not warrant that (i) the website will meet your specific requirements, (ii) the website will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the website will be accurate or reliable, (iv) the quality of any products, websites, information, or other material purchased or obtained by you through the website will meet your expectations, and (v) any errors in the website will be corrected.
  • You expressly understand and agree that Prestige Driving School shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Prestige Driving School has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the website; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the website; (iii) unauthorised access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the website; (v) or any other matter relating to the website.
  • The failure of Prestige Driving School to exercise or enforce any right or provision of the Terms of website shall not constitute a waiver of such right or provision.
  • You expressly understand and agree that Prestige Driving School shall not be liable for any indirect, incidental, special, consequential loss, loss or corruption of data or exemplary damages, including but not limited to loss resulting from the use or the inability to use the website or the Service.


Please send any questions or comments about these Terms of Service to info@prestigedrivingschool.com.au.

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